Find quick answers to the most common questions about our product, shipping, returns, and support.
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Quick Answers to Common Questions
Q: “Is this power bank compatible with my iPhone?”
Yes! It’s fully compatible with MagSafe-supported iPhones (iPhone 12 and newer). It also works with other iPhones using a magnetic case or via USB-C cable.
Q: “Can I use this power bank with non-Apple devices?”
Absolutely. It supports fast charging for Samsung and other devices through the USB-C port and wireless charging for any Qi-enabled device.
Q: “How fast is the charging speed?”
This power bank supports PD20W fast charging, giving your device a quick and efficient power boost when you need it most.
Q: “Does the power bank support wireless charging?”
Yes, it offers MagSafe magnetic wireless charging as well as wired USB-C charging.
Q: “How do I know how much battery is left?”
The built-in LED digital display shows the remaining battery percentage in real time.
Q: “Is it safe to carry on flights?”
Yes, the power bank meets international safety standards (RoHS, CE, UL, FCC certified) and uses a lithium polymer battery, making it safe for travel.
Q: “How thin is it?”
It’s designed to be ultra slim and lightweight, easily fitting into your pocket or small bag without adding bulk.
How long does it take to fully charge the power bank?
Charging time may vary depending on your power adapter, but with a quality USB-C charger, it typically recharges in 2–3 hours.